We’re off to see the Wizard
We’re off to see the Wizard, The Wonderful Wizard of Oz Social media command centers; are they hype or real. Is it a showcase or delivering value. My answer: depends on how you set it up, and how...
View ArticleReally Simple: Listening and Engaging with Customers
Its called social for a reason — because interaction is part of what makes it different from broadcast media. And, that interaction with brands ought to be based on hearing what others say — not just...
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